Airport Ski Transfers Made Simple
Private and shared ski transfers from Geneva, Lyon, Grenoble and more.
10% OFF for early bookings. Use code #EARLYBIRD25
PICKUP LOCATION
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DESTINATION
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Date & Time
PASSENGERS
Popular Airports
Land and go — direct transfers from Europe’s most popular airports to ski resorts.
Lyon
Airport Transfers
from €42.95
Geneva
Airport Transfers
from €42.95
Grenoble
Airport Transfers
from €42.95
Get to the Slopes With Ease
At AlpNav, we make ski transfers simple, affordable, and stress-free. Whether you’re heading straight for the slopes or planning a relaxed family holiday, our service is designed to take the stress out of travel.
Choose shared transfers for great value to resorts like Morzine, Val Thorens, Tignes, Chamonix, and Meribel, or opt for private and premium services from Geneva, Lyon, Grenoble, and Zürich airports.
With high-frequency departures, we make sure your holiday starts the moment you land. That’s why we have an airport desk for quick meet-and-greet, and a flexible booking portal. Luggage and ski equipment are always included, and child seats are free on request.
Our growing network covers top resorts across France, Switzerland, and Italy. We give you more choice, more flexibility, and a smooth journey every time.
Top Destinations
Start your holiday stress-free with direct transfers to the Alps’ top ski resorts.
Children and round trip discount
One of the only transfer companies that offer children a reduced rate on shared transfers and we also offer holiday makers a 5% discount on return transfers.
Types of Transfer
Shared Transfers
Regular departures from Geneva Airport. Smooth, simple, and affordable ride to the resort. Ideal for solo travelers, couples, and small groups who want comfort without the high price tag.
Private Transfers
The most convenient way to travel. With vehicles ranging from standard cars to luxury Mercedes minibuses, private transfers give you a direct, door-to-door service for your group only.
Why AlpNav
Great Value Airport Transfers
Shared & private options available to suit all travellers with discounted round-trip packages available.
Family-Friendly
Family is at the heart of our business with discounts provided for children travelling and including child seats, extra luggage space, and safe and reliable drivers.
Airport Meet & Greet
From the moment you arrive, our friendly staff are on hand to greet you at central airport desks for a seamless check in. Your transfer driver is located with priority parking, and our dedicated airport team is always ready to manage delays, making your journey smooth, stress-free.
24/7 Customer Support
Connecting you with real people that genuinely care about your transfer experience who can help via phone, Whatsapp & email 24/7.
Expertise & Local Knowledge
With operations and resort team members based in the French Alps provides us great experience and knowledge combined with 80 years experience within the team.
Experienced Alpine Drivers
The driving team consists of highly experienced & knowledgable drivers, expertly trained to handle snowy and challenging conditions. We have a mix of professional D and D1 drivers, as well as B-class VTC drivers, ensuring safe, reliable, and comfortable journeys for all our clients.
How Your Transfer Will Work
Book Your Ticket
Choose your transfer type whether shared or private, along with your airport, resort, and travel date. Booking takes just minutes and confirmation is instant.
Arrive at the Airport
Once you land, head to our airport desk or meet your designated driver at the arranged pickup point. Our team will be there to greet you and guide you to your vehicle.
Get Your Transfer
Relax in comfort as we take you straight to your ski resort with no fuss. Our professional drivers and reliable schedules ensure a smooth start to your holiday.
Frequently Asked Questions
- Day of Your Transfer
- Where are you located at Geneva Airport?As you exit the baggage reclaim into the Arrivals Hall, turn left. Our desks are located directly opposite the UBS ATM cashpoints. This information is also available on your confirmation e-ticket.
- Where are you located at Lyon Airport?Our desk in Lyon Airport is located next to the Tourist Information.
- Where are you located at Grenoble Airport?Our desk in Grenoble Airport is located next to the Tourist Information.
- Do I need to bring my E-ticket?All customers are required to have access to their e-ticket, either on a mobile device or as a printed copy, to ensure a smooth and efficient transfer process.
- Can we eat or drink on the bus?Eating and drinking are not allowed on the bus. Please also note that alcohol consumption is strictly prohibited.
- Will there be traffic on my transfer?While we strive to anticipate delays, traffic can be unpredictable due to accidents or weather conditions. As a general guide, traffic can be expected in and around Geneva on weekdays from 07:30 to 09:30 and 16:30 to 19:00, as well as near ski resorts on peak Saturdays in winter and Sunday afternoons when departing the resorts. We schedule transfers with these busy periods in mind. AlpNav may adjust pick-up times based on traffic alerts, so please monitor your phone and email for updates.
- Are there toilets on boards?Due to operator regulations, we are unable to guarantee the availability of toilets on board. We recommend using the restroom facilities at the resort or airport before departure.
- Arrivals and Departures
- What happens if my flight is delayed?If your incoming flight is delayed, we recommend contacting the AlpNav office as soon as possible to notify us. Shared Transfers: Upon arrival, please proceed to our airport desk. Our team will do their best to place you on the next available shuttle at no extra cost. If no seats are available or there are no further shuttles that day, you may need to purchase a new transfer. Private Transfers: Standard Private Transfers: 1 hour of waiting is free; additional time is charged at €75/CHF75 per hour (pro rata). Premium Private Transfers: 2 hours of waiting is free; additional time is charged at €75/CHF75 per hour (pro rata). We recommend all passengers have adequate travel insurance. Please note that if your airline delay causes you to miss your transfer, you may be entitled to compensation. More information on passenger rights can be found here: https://www.eutravelrights.eu/home/air-passenger-rights/flight-delay .
- How long will I have to wait at Geneva Airport?For private transfers, once you meet your driver, you will be headed directly to your vehicle and can begin your journey immediately. For shared transfers, departure times are estimated. Passengers are grouped according to similar flight arrivals and the shuttle leaves once everyone has arrived. A small buffer is allowed for minor delays, so please make your way to the airport desk as soon as possible.
- What time will I be picked up from the Resort?You will receive an estimated pick-up time when you make your booking online. This time may vary due to factors such as heavy traffic or adverse weather, which can significantly affect all transfers and occasionally we may allow extra time to ensure a safe journey. Our main priority is to get you to the airport on time for your flight. Your e-ticket will show the estimated departure time, and you will receive an automated WhatsApp message or SMS, and email at 15:00 the day before departure confirming your exact pick-up time. If you do not receive this notification by 15:00, please contact us with your name and booking reference number and our team will assist you.
- I have not received my pick up time by text message, what should I do?If you have not received your pick-up time via SMS, we recommend contacting our customer service team. There may be an issue with the phone number or email address provided at the time of booking. CH: + 41 22 306 60 15
- What happens if there is heavy snowfall or adverse weather conditions?All our vehicles are equipped with winter tyres and snow chains, but severe weather or heavy snowfall can occasionally cause delays or make some roads impassable. Our team monitors conditions the day before your transfer and will keep you updated. If necessary, we may adjust your pick-up time to ensure you arrive at the airport on schedule, and in such cases, we will make sure to notify you via WhatsApp, SMS, or email. In rare cases where your exact pick-up or drop-off point cannot be reached, the driver will stop as close as safely possible to your location.
- What if I missed my flight?If you miss your flight and are unable to take your booked transfer, you may need to purchase a new transfer seat and could experience additional waiting times upon arrival. Please contact our office so we can help rearrange your travel and provide any necessary documentation to support a claim with your airline. CH: + 41 22 306 60 15
- Making a Booking
- How do I make a booking?Customers can create a booking via the online booking platform or you can contact our customer support team via: Phone number: CH: +41 22 306 60 15 Or Email info@alpnav.com
- Can young children travel on our shared transfer service and do you provide baby/child seats or boosters?On shared transfers, some of our coaches and minibuses are not equipped for rear- or forward-facing baby seats, so we are unable to provide baby seats on these services. Children under 4 years old cannot travel on coaches in Switzerland, and we extend this policy throughout all airports we operate to and from. For families with children under 4, we recommend booking a private transfer. Children aged 4–12 may travel on shared transfers and must occupy their own seat. Booster seats are available free of charge, but it is the responsibility of the main passenger to reserve them during booking. Children from 4 years old are charged the full fare. On private transfers, we can provide rear- and front-facing baby seats as well as booster seats. Please ensure you reserve the required number of seats when booking online.
- Do you provide baby/child seats and booster seats on private transfers?Yes, we provide baby and child seats, as well as booster seats, on private transfers. Please let us know which type you require, and we will be happy to arrange it for you. These must be requested in advance, you can add them directly when booking online or contact us by email or phone to include them in your reservation. Please note that a seat must be reserved for every passenger, including infants and children.
- How much luggage can I bring?All vehicles are fully equipped to accommodate ski and snowboard equipment. Please ensure that you specify the exact number and type of luggage and sports equipment on your booking form. Each passenger may bring one piece of sports equipment, one checked bag, and one piece of hand luggage at no extra cost. All items must be accurately listed when making your booking. If your luggage exceeds the free allowance, any additional charges will be calculated at that time. If you arrive with more luggage than was declared, it may not fit in the assigned vehicle. Checks will take place at both the airport and resort, and any surcharges will be applied where necessary. In some cases, excess luggage may prevent us from being able to carry you on your transfer. The checked bag must not weigh more than 23kg. Ski or snowboard bags must not exceed 23kg and must be within the following dimensions: 180cm (length) × 33cm (width) × 24cm (depth). For private transfers, larger vehicles may be required if you are travelling with a substantial amount of luggage. This could result in additional costs. Please contact us by phone before your transfer if you intend to bring extra bags or equipment.
- How can I pay?Payment is required at the time of booking. To confirm your reservation, prepayment must be completed either during the online booking process or, for last-minute bookings, over the phone. We accept all major credit cards (Visa, Mastercard, and American Express) as well as Apple Pay for online payments. For large group bookings, bank transfers are possible. Please contact our team.
- Can I make a Change to my booking?You can make changes by contacting our customer service team, who will be happy to assist you with any amendments. The following rules apply: Shared Ticket Holders
- Amendments made at least 7 days prior to travel in subject to an administrative fee of 10 euro/chf per passenger.
- Amendments made less than 7 days prior to travel are subject to administrative fee of 25 euro/chf per passenger.
- Amendments made at least 7 days in advance are free of charge.
- Amendments made less than 72 hours in advance are subject to an administrative fee of 10euro/chf per passenger;
- Amendments made at least 14 days in advance are free of charge
- Amendments made less than 7 days are subject to an administrative fee of 20 euro/chf per passenger & subject to availability for any additional costs for changes.
Email: info@alpnav.comPhone: CH: +41 22 306 60 15 - Can I bring my pet on a transfer?Bringing a pet is permitted only on private transfers, as pets are not allowed on shared services. A surcharge of €25 applies per pet. If you plan to travel with your pet, please contact our customer service team in advance to discuss the arrangements. Kindly ensure that your pet is securely placed in an appropriate travel carrier.Email: info@alpnav.comPhone: CH: +41 22 306 60 15
- We are a large group, can we all travel together?As we operate a diverse fleet of vehicles, we are able to accommodate groups of various sizes. If you have any specific travel requirements, please contact our customer service team directly to ensure that all arrangements are handled efficiently and meet your needs and expectations.
- What are the drop off/pick up points for Avoriaz?As Avoriaz is a pedestrianised resort, there are two possible drop-off points: Avoriaz (Top Station) and the Prodains Telecabine in Morzine. Shared Transfers: Drop off and pick up at the Prodains Telecabine, located 5 km from Morzine. The telecabine operates daily (Mon–Thu 07:00–21:00, Fri–Sat until 00:00, Sun until 22:00) and takes about 5 minutes to reach Avoriaz or can book directly to Avoriaz Top Station (Welcome Centre) Private Transfers: Can go directly to Avoriaz Top Station (Welcome Centre) or to the Prodains Telecabine. At the Top Station, you can walk, take a snow taxi, or use a horse-drawn sleigh to reach your accommodation.Email: info@alpnav.comPhone: CH: +41 22 306 60 15
- What happens if I need to cancel my booking?Cancellation of your booking can be made at any time through the My Booking portal on our website. Refunds are issued as follows:Shared Ticket Holders
- Amendments made at least 7 days prior to travel in subject to an administrative fee of 10 euro/chf per passenger.
- Amendments made less than 7 days prior to travel are subject to administrative fee of 25 euro/chf per passenger.
- Amendments made at least 7 days in advance are free of charge.
- Amendments made less than 72 hours in advance are subject to an administrative fee of 10euro/chf per passenger;
- Amendments made at least 14 days in advance are free of charge
- Amendments made less than 7 days are subject to an administrative fee of 20 euro/chf per passenger & subject to availability for any additional costs for changes.
Email: info@alpnav.comPhone: CH: +41 22 306 60 15